Support
Need help with DeepSnap? Start with the docs, then reach out through the channels below.
Before you write in
- FAQ: common product questions
- Getting started: install to first capture
- Preferences: capture depth, backends, and editor defaults
Contact
Technical support
Bugs, integration help, and DeepSnap issues:
support@divinitycodes.de
General contact
Feedback, partnerships, and other topics:
contact@divinitycodes.de
Issue Tracker
Bug reports and feature requests:
DeepSnap Issue Tracker
Bug reports
When reporting a bug, include as much of the following as you can:
| Detail | Example |
|---|---|
| Unity version | Unity 6.0 LTS |
| DeepSnap version | Help → About |
| Platform | Windows / macOS / Linux |
| Steps to reproduce | Exact actions + expected vs actual result |
| Sample capture | A .deepsnap file when possible |
| Screenshot or console log | Optional, but helpful |
You can also use Help → Report Issue inside DeepSnap, or open a ticket on the Issue Tracker.
Feature requests
Have an idea that would make DeepSnap better? Open a request on the Issue Tracker so we can track and prioritize it.
Roadmap
See what is coming next on the DivinityCodes Roadmap.